![]() The right candidate will be comfortable in a customer facing position and possess excellent communication skills. ![]() We are looking for a highly motivated, self driven customer service professional with a high degree of emotional intelligence, strong critical thinking skills and an ability to empathize with customer frustrations while also protecting the organization's bottom line in a direct to consumer marketplace. Our clients range from those purchasing a special gift for a loved one, an accessory or investment piece for their home to commercial clients procuring materials for a new or renovated space. Our passion for quality craftsmanship and artfully decorated spaces has led to an extensive compilation of furnishings, home improvement products, and fixtures available through our online boutique. Fingers crossed.Burke Decor is an ecommerce retailer specializing in home furnishings and decor items. I have purchased from them before, and have always had a satisfactory result. I am still trying to be in touch with Burke to see when the furniture might arrive. Frustrating, since it was a Saturday when I anticipated delivery and was left scratching my head for the day as to whether or not it would happen. I immediately called the company, only to find that they do not answer the phone except during business hours. Very frustrating, because it said the order has been shipped, leaving me to believe that FedEx had failed in their delivery. The pictures sent by Burke indicated everything was being sent when I got the partial shipment from FedEx I called them, and they said only the smaller ones had been sent. But then I was informed that my order would be shipped within days. The large one, a piece of furniture, I was told to expect in a couple of weeks. I put in an order for several smaller items and one large one. If you can find the item on another retailer that you trust more, go for that one. My advice: go for it, but be prepared to be patient. Very happy with my table despite the delay and I truly believe I got a great discount on it and the free white glove shipping was the cherry on top. The delivery service was white glove, professional, swift, and did a great job. Item arrived at my apartment in NYC within a few days of arriving at warehouse. However, internally I was getting ready to freak out (lol). A bit annoying that they didn't communicate that the item would be late, but I've learned to just be patient, especially if you're getting a deal. Emailed customer service and no answer until 3 days later, where they wrote back and said the item shipped. I was patient and after about 20 business days it still didn't ship. The item was marked "in stock" that it would be shipped within 10-14 business days. However, the deal was so good (free white glove shipping, no tax, marked down $100+ less than competitors) I went for it. I wont surely shop there again, if you reading this, do it at your own riskĭelivery can be slow, but they come through!Īfter reading many negative reviews, I was hesitant to purchase a dining table here. I hope this get resolved for my peace I am writing off this order. There is something wrong about the way they do business. I must have lost my mind to order from them. This items are available at other stores who would ship in 2 days. No correspondence as regards the order when the ETA is not feasible. I didn't get a tracking number till after the item was delivered. the other item we dont know if it will ever come. My experience so far: I have been expecting my order since June, a part of it was shipped, since its a glass, it was packaged in a flimsy manner so of course it was broken( they are going to send a replacement but that would be another 2 months wait, since they dont honor ETA i would say indefinite). Your worst fear will be confirmed shopping here. I have been a online shopper since the dot com days., and this is absolutely the worst experience you can have shopping online.
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